Shipping policy

 

Thank you for choosing The Perdepo! We're delighted to serve you with our premium and highest-quality foot care products. Please take a moment to review our Shipping Policy to ensure a smooth and satisfying shopping experience.

Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotions, processing times may vary, and we appreciate your patience.

Domestic Shipping Rates and Estimates:

Shipping Country

Estimated delivery time

Price

UK

4 to 7 business days

Free Shipping

 

PS: Due to high demand and the holidays season some products can face some delay Of 2 to 3 days. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at contact@theperdepo.com

with your name and order number, and we will look into it for you.

To track your order please click here

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

Refunds, returns, and exchanges

We accept returns up to 90 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@theperdepo.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy here

If you have any further questions, please don't hesitate to contact us at contact@theperdepo.com

Theperdepo.com

Mailing address: Galleymead Rd Colnbrook, CAS 58550, Slough, Berkshire, SL3 0EN, United Kingdom

Phone Number: +447862128568

Email Address:  Contact@theperdepo.com